Testimonials

Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.

PA

We’ve been customers of Matt’s for 17 years. Last summer we had an upgraded system installed with a heat pump. We are very pleased with the service and knowledge he and Austin have provided. They went above and beyond to make sure our needs and satisfaction were met.

Pat Artz
SB

My husband and I wish to highly recommend Jackson Heating and Air. Thirteen years ago when we bought our house in Clarksville, we had to replace an antiquated air and heat system. We called Jackson and Matt came the next day and went over the systems we could buy, their cost and capabilities we chose what we felt was needed. No high pressure salesmanship. We were pleased with the results for the next 13 years. Matt checked the system regularly and took care of everything.

This year because of poor service from the gas company we decided to check into an all electric system. Again Matt came and went through all aspects of such a change and possible systems we could use plus the capabilities of each. Upon our request he did an estimate costs which included others—plumber and electrician. This required careful scheduling and planning on his part. We felt the estimate was very acceptable. It went like clockwork. The two contractors he added to the team were pleasant, considerate, efficient and kept to the schedule.

The final cost stayed to the estimate or came in below for some of it! We have never had a remodel this painless.

Susan Burden
JJ

Always ready to help. I was out of town and my air went out on my family. They got over quickly and got it going again. Good folks.

Josh Jones
FF

Five stars aren’t enough! Big thank-you to owner Matt and his right hand, Austin, for their expertise and efficient, first-class service in the recent replacement of my residential two-heat-pump system. The install required code updates and some big decisions concerning what direction to go with the new units, as well as coordination with insurance adjusters. The install, including demo of the old units and an attic install of one unit, was efficiently completed in two visits. All outdoor connections and lines are wrapped and grouped neatly and the new condenser units sit centered on new pads that were perfectly leveled. I have new LED thermostats and a quiet, high-efficiency system that will make a real difference in monthly electric costs. I have known Matt since 2013, through recommendation of sellers when I bought my home, and subsequent annual service calls. Jackson Heating and Air is local, family-owned-and-operated, and has a decades-long history of fine service on both residential and commercial projects. This was a big investment for me, and my complete trust in Matt to help with making sound decisions was a godsend. If you want the job done right, by a family business with experience and the highest integrity, call Tanya or Matt, Jackson Heating and Air, and rest assured you’ll be in good hands.

Faith Franks
CA

We’ve been with Jackson’s heat and air for almost 30 yrs. Honest and dependable. I would not let anyone else handle our heating and cooling needs. Call them, you won’t be sorry

Cyndi Acello
SH

Matt was a tremendous help with our new house build. Would highly recommend.

Shirley Hatchett
LW

We have used Jackson Heating and Air for years. They are very reliable and always help us when we need them. I would highly recommend them.

Lisa Weathers
TE

Have used Jackson Heating Air Conditioning for several years. Always prompt & professional. The team went out of their way to make sure that we got a new unit after ours quit working. Highly recommend!

Tracy East
T&DL

Ive been using Jacksons Heating and Air for 28 years. They installed the Heat & Air in my home when it was built and have serviced it ever since. They have installed and serviced my commercial property for years. They are professional and experienced in all my Heating & Air needs. They have always done exactly what they said they would do when they said they would do it. I trust them and can count on them.

Ted & Deb Laneer
BY

Was great to deal with! Good Service

Brit Yount